Please read through the following terms & conditions prior to making a purchase. Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions:
Non-Returnable Products
- Products on sale or discounted, or purchased with a coupon or gift voucher are not eligible for returns, refunds, or exchanges. Please review the size chart carefully for on-sale products.
- Made-to-order items (Lehengas & Sarees) or custom sizes are not eligible for returns.
- No exchange or return for Sarees, Accessories, Home Decor, & Jewellery categories.
Damaged Products
If the product is damaged, contact us within 48 hours to initiate a cancellation or return. A box opening video and photo are required to process the request.
Returns & Exchanges
Exchange Policy
As a company policy, we do not provide refunds/returns on any product once sold. Once Yuvrani pieces are sold, they can be exchanged for a replacement in a different size (provided the terms and conditions are met). A credit note will be issued if the desired size is not in stock.
Requesting an Exchange
If the product is not from the sale section & eligible for a size exchange, email us at orders@yuvranijaipur.com within 2 working days or 48 hours of delivery to request an exchange.
Return Shipping
Once acknowledged by the Yuvrani Jaipur team, please send the product back to us yourself, as we do not have a reverse pickup facility. Obtain an acknowledgment receipt from the courier with their signature and mobile number. Yuvrani Jaipur will not be responsible for any lost shipments. Return shipping costs are at the customer’s expense and non-refundable. We recommend using traceable mail.
Exchange Address
Yuvrani Jaipur,
4/41, Surya Path, Jawahar Nagar,
Jaipur, Rajasthan (302004)
Contact No.: 99288-84008
Exchange Conditions
- Exchange can be done within 7 days from the date of delivery.
- Only products that are unused, unworn, unwashed, undamaged, with all labels and tags intact, in original packaging, and eligible for exchange.
- Include your name, address, number, email, and order ID on the parcel along with the size needed.
- Exchange is allowed once per order.
- Size exchange is available (customer is eligible for a size change equal to the amount of the exchanged product minus shipping/COD cost).
- Store credit equaling the amount of the exchanged product minus shipping/COD cost, valid for 30 days from receipt.
- The cost of shipping to & fro for the product is to be borne by you.
Order Cancellation
- Prepaid Orders: Not eligible for cancellation.
- Cash on Delivery Orders: Can be canceled within 24 hours of order placement. Call/write to us at 9928884008 or orders@yuvranijaipur.com to request a cancellation. The customer agrees not to dispute Yuvrani Jaipur’s decision regarding the cancellation.
Store Credit
If the desired size for the exchange product is unavailable, a credit note will be emailed to you. This can be used within 30 days on the Yuvrani Jaipur website. Ensure the credit is used in one go.
Partial Order Exchange
You can exchange any eligible products within 48 hours of delivery. Note that some items are not returnable or exchangeable.
Garment Fit Issues
If the product does not fit and you need a new size, request a size exchange within 48 hours of receiving the product. Our team will assist with size exchanges or alterations, subject to availability. If the requested size is unavailable, a credit note will be offered to purchase another item.
Exchange Rejection Reasons
- Exchange/Return is not accepted if the customer dislikes the material or color. Please review product descriptions and images before ordering. You can also call us for more details.
- Variations in color, finish, and overall look due to manual processes are not eligible for exchange/return.
- 10-12% color difference may occur due to screen resolution and camera lights. No exchange/return for this reason.
- Colors displayed on Yuvrani Jaipur may not be completely accurate due to device variations.
- Exchange/Return is not accepted if the product is washed or worn.
- Purchases from the SALE section are not eligible for return or exchange.
International Shipping & Returns
Shipping Destinations
Yuvrani Jaipur ships worldwide.
Shipping Costs & Duties
Shipping costs depend on the country code. Custom duties and taxes will be charged at delivery based on your country’s regulations.
International Order Policies
International orders are not eligible for returns, cancellations, or exchanges. For tracking, email orders@yuvranijaipur.com.
Order Delivery Time
International orders: 10-15 working days from shipping.
Domestic orders: 7-10 working days from shipping.
Payment Methods
International credit cards or Razorpay can be used for international orders.
For any further questions or assistance, please contact us at orders@yuvranijaipur.com or call 9928884008.